Office Administration

Office administrators are an essential key to the successful functioning of any businesses. This programme will assist the learner in learning essential skills to become an office administrator.

Centurion Academy's programmes are developed to improve critical thinking skills and as such incorporate a variety of instructional techniques that are used to assist in learning and to assess our students' progress.

The short programmes offered by Centurion Academy have been developed to enhance the skills of those already in the workplace and are non-credit bearing.

• Receptionists and personal assistants who want to further their careers in office administration
• People who are already working as office administrators and want to get a formal qualification

• Proficient in English

• Functions in an office environment
• Maintenance of office equipment
• Maintain and Control office supplies
• Plan, monitor and control an information system in a business environment
• Monitor and Control the reception environment
• Monitor and control customer satisfaction
• Attend to customer queries face to face or via telephone
• Using booking systems
• Touch Typing / Introduction to MS Word 2013
• Learners will type up a basic CV and Business Letter
• Plan and prepare meeting communications
• Coordinate meetings, minor events and travel arrangements
• Time Management techniques - keeping a diary