Warning: include(../lang/.php): failed to open stream: No such file or directory in /usr/www/users/caaczzbgcn/klerksdorp/course.php on line 21 Warning: include(../lang/.php): failed to open stream: No such file or directory in /usr/www/users/caaczzbgcn/klerksdorp/course.php on line 21 Warning: include(): Failed opening '../lang/.php' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /usr/www/users/caaczzbgcn/klerksdorp/course.php on line 21


This programme information is available only in English

Whether you have just left school or are already working, you can study towards an internationally recognised ICB certificate . This is an ideal study choice if you want to become a qualified Office Administrator . You can aspire to become a Certified Office Manager.

The Short Programme: Human Resources Management & Labour Relations is a module within the Higher Certificate: Office Administration NQF L 5 (SAQA ID: 2361 9 ). With the Higher Certificate: Office Administration NQF L 5 (SAQA ID: 2361 9 ), you will be able to become a Certified Senior Office Administrator , ICB Membership Designation: C S O A I cb (SA).

  • Introduction to human resource management
  • Strategising , structuring and planning
  • Recruiting potential employees
  • Selection and appointment of an employee
  • Placement and induction or the orientation process
  • Managing performance of employees
  • Compensation management
  • Health and safety in the organization
  • Career management
  • Human resource development
  • Organisational behaviour
  • Employment relations
  • Structures created by the LRA for collective bargaining and dispute resolution

  • Grade 12 (Std 10 ) or equivalent.
  • You must be at least 16 years of age.

HR Assistant
Payroll assistant